Shipping and return policies for True Color

Return Policy
• ALL VINYL + DVD + MEDIA SALES ARE FINAL (see below for details).
• All Open Box Special, Refurbished and B-Stock items are final sale.
• all returns must be in new, unused condition and have original packaging intact with all materials that come with the item.
• all returns must be made within 14 days of delivery date.
• when shipping your item back, please use UPS, FEDEX or US Mail with Confirmation. True Color is not responsible for lost packages.
• unless you are returning a defective item, you will be responsible for all return shipping fees.
• only after we receive the returned item, will we ship the replacement.
• failure to meet the above conditions could result in denial of return or a restocking fee.